f999c's Privacy Policy
Learn in detail about how your personal information is collected, stored, and kept secure — f999c's complete privacy policy is right here.
01 Scope of Data Collection
We collect various types of information when you create an account and use services on the f999c platform. This information is necessary to improve your experience, ensure security, and maintain a responsible gaming environment.
1.1 Directly Collected Information
Information you provide during registration and while using the platform:
- Full name, date of birth, and contact details
- Email address and mobile number
- Documents submitted for identity verification (national ID card or passport)
- Financial transaction information (records of transactions made via bKash, Nagad, Rocket, Upay)
- User-set password and security question answers
1.2 Automatically Collected Information
When you use the platform, some information is collected automatically through technical means:
- IP address and device type
- Browser version and operating system
- Session duration and list of pages visited
- Gaming history and betting activity logs
- Data collected through cookies and similar tracking technologies
02 Purpose of Data Use
f999c uses your information only for legitimate purposes. We process data for the following reasons:
2.1 Account Management and Service Delivery
Your information is used to properly manage your account, verify and complete transactions, and provide customer support. Transaction details are essential for deposits and withdrawals via bKash, Nagad, Rocket, and Upay.
2.2 Security and Fraud Prevention
Data is analysed to ensure platform security and to detect and prevent unauthorised access and fraudulent activity. Your information is kept secure using multiple security layers, including SSL encryption.
2.3 Ensuring Responsible Gaming
Data is analysed to verify user age (confirming 21+) and to set responsible gaming limits. If signs of risk are detected in a user's gaming behaviour, supportive measures are taken.
2.4 Legal Compliance
Certain information may be stored and used to comply with applicable laws and regulations and to respond to legitimate requests from authorities.
03 Data Sharing and Third Parties
f999c is always careful about protecting your personal information. Data may be shared only in the following limited circumstances:
3.1 Payment Processors
The minimum information necessary to complete financial transactions via bKash, Nagad, Rocket, and Upay is shared with the relevant payment service provider. These providers are governed by their own privacy policies.
3.2 Technology Service Providers
Data may be shared with trusted partners providing server hosting, data analysis, and cybersecurity services, on the basis of agreements and under strict confidentiality rules.
3.3 Legal Requirements
Disclosure of information may be legally required in response to court orders, government directives, or legitimate investigations. In such cases, f999c will comply with applicable law.
- We do not voluntarily share your information with any advertiser or marketing agency.
- No personally identifiable information is sent to affiliate partners.
- Game software providers (such as Pragmatic Play, JILI, PG Soft, Spribe, Evolution Gaming, and others) can only see specific portions of gameplay data that are necessary for their services.
04 Data Security Methods
We protect your information in accordance with the highest industry security standards. f999c's security framework includes the following:
- SSL/TLS Encryption: All data transmitted on the platform is protected by high-level encryption.
- Secure Server Infrastructure: Your data is stored on secure servers equipped with modern firewalls and intrusion detection systems.
- Access Control: Only authorised personnel are granted access to the information they need for specific tasks.
- Regular Security Audits: Regular security audits are conducted to identify potential vulnerabilities.
- Two-Factor Authentication: An additional identity verification process for sensitive account activities.
05 Cookies and Tracking Technology
The f999c website uses cookies and similar technologies to improve your browsing experience. Cookies are small text files stored on your device.
5.1 Essential Cookies
These cookies are essential for the basic operation of the platform. They are used to maintain login sessions, store security tokens, and remember language preferences. These cookies cannot be disabled.
5.2 Functional Cookies
Functional cookies are used to remember your preferences and settings. They make your user experience more personalised and convenient.
5.3 Analytical Cookies
Analytics cookies are used to evaluate and improve platform performance. The data collected is processed in aggregated and anonymous form and is not used to identify any individual.
You can control or delete cookies at any time through your browser settings. However, disabling certain cookies may cause some platform features to not work properly.
06 Data Retention Period
We retain your information only for as long as necessary. We follow the principles below in determining how long data is retained:
- Account Information: All information is retained for as long as your account is active.
- Transaction Records: Records of financial transactions may be retained for an extended period for legal compliance and dispute resolution.
- After Account Closure: Even after an account is permanently closed, certain information may be retained for a defined period based on legal requirements.
- Deletion of Unnecessary Data: Information that no longer serves a legitimate purpose is securely deleted or anonymised.
07 Your Rights
You have the following rights regarding your personal information. f999c respects these rights and supports you in exercising them:
7.1 Right of Access
You can request from us at any time to find out what information we hold about you and how it is being used.
7.2 Right to Rectification
If any information we hold about you is incorrect, you can request that it be corrected. You can update some information directly from the profile section of your account.
7.3 Right to Erasure
In certain circumstances, you may request the deletion of your personal information. However, we may be required to retain some information due to legal obligations.
7.4 Objection to Data Processing
You can change your preferences to opt out of marketing communications or certain types of profiling. It is possible to turn off marketing communications from your account settings.
08 Protection of Children and Minors
f999c is an adult platform. This service is operated for users aged 21 and above only. We do not intentionally collect any information from minors.
Age is verified during the registration process. If a minor's information reaches us for any reason, we will delete it immediately and close the relevant account. If you know that a minor is using our platform, please notify our support team.
09 Third-Party Sites and Links
If the f999c platform contains links to external websites and you click on such a link, you will enter a different website that is not under our control. That site's privacy policy is its own and our policy does not apply to it.
Payment gateways (bKash, Nagad, Rocket, Upay) and game providers are governed by their own privacy policies. We recommend that you read their policies before using these services.
10 International Data Transfers
Our servers and technology infrastructure may be located in various countries. Your data may be transferred outside Bangladesh for the purposes of data processing.
In such cases, f999c ensures that the standard of protection for transferred data is equivalent to or higher than the standard described in this privacy policy. For international data transfers, we follow applicable legal safeguards.
11 Response to Security Breaches
In the event of a data security breach, f999c will take the following steps:
- Immediate action will be taken to resolve the issue as soon as the incident is identified.
- If there is a possibility that your information has been compromised, you will be notified as quickly as possible.
- Relevant authorities will be informed according to the nature and scope of the breach.
- Necessary technical and organisational measures will be taken to prevent the same type of incident from occurring in the future.
12 Policy Changes and Updates
We may periodically update this privacy policy due to business requirements, technological changes, or legal obligations. In the event of changes:
- The "Last Updated" date at the top of this page will be changed.
- For significant changes, a notification may be sent to your registered email.
- If you continue to use the platform after a change, you are considered to have agreed to the new policy.
- For significant changes, a temporary notice may be displayed on the platform.
We recommend that you review this policy regularly so that you are always informed about the latest practices regarding your information.
Contact Us
If you have any questions or concerns about this privacy policy, please contact our support team.